Legal Documents

Public Offer and Platform Terms

Main offer and platform-wide rules: parties, scope, restaurants, guests, procurement, payments, data, disputes.

Privacy Policy

How Qastio processes personal data: legal basis, purposes, recipients, retention, your rights.

Cookie Policy

Cookie categories (strictly necessary, analytics, advertising) and your choices.

Consent to Personal Data Processing

Template wording used when processing relies on a separate, explicit user consent.

Payment Module Terms

Public terms of the voluntary payment module: PSP role, 1% platform service fee, refunds, responsibility.

Complaints, Returns and Moderation Policy

Guest complaints, returns, chargebacks, restaurant claims and content moderation.

Restaurant Connection Agreement

Activation terms for restaurants on Qastio: free digital layer, obligations, menu, orders, POS, data.

DPA and Data Access Appendix

Data processing roles and POS/API data access scope for restaurants.

Restaurant Payment Module Addendum

1% fee, split settlement / PSP model, chargebacks, opt-out — for restaurants enabling online payments.

Supplier Framework Terms

Supplier onboarding, quality, certificates, safety and no-bypass clause.

Procurement Order Standard Terms

Standard terms attached to each procurement order: price, quantity, delivery, claims.